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Headphones - Music and Audio randomly pauses intermitently without interacting with device at all
I have been having an issue with my music randomly pausing for the last week or so since upgrading to the latest software (version: 23.4.A.0.546)
It may or may not be related to the latest software patch, however the pausing has become increasingly frequent (sometimes pausing up to 3 - 4 times in a single minute)
I have never encountered this issue before now. I can also confirm that music does not pause itself when its being played through the speakers. Swapping out headphones made no difference to the problem. I have restarted the device several times. The pauses occur regardless of what music app I use.
This issue is really impacting my enjoyment of the device as I listen to music whenever I walk anywhere and my Z3c is my only mobile music player.
I have searched and searched and found that others seem to be facing similar issues - see this post on reddit: https://www.reddit.com/r/SonyXperia/comments/2ohvh0/music_randomly_pausing_on_z3c_headphone_jack_iss...
The phone has not been exposed to the elements recently, has not been dropped or damaged. The headphone port appears to be clean and tidy.
Please help!
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Update for you all, I did a factory reset of the phone last night. Tested this morning and intermittent pauses of music still occur with head phones plugged in.
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I went to Settings > Backup & Reset > Factory Data Reset > ticked 'Erase all internal storage' and Reset the phone
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try again with PCC
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
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I took the phone back to the Sony store - they have sent it away to get repaired. Will let you know outcome
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I have the same issue and I am on the phone with Sony support to send it in for repair now.
It's a hardware failure where any slight touch or jostle will cause the headphone connection to disconnect and the audio will pause.
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I have tried multiple headphones (including the ones that came with my Z3C) and other 3.5m cables (I use one for my car) and they all exhibit the same behavior.
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You will have to contact your local Xperia Care