My xperia xz wifi dropping issue?

[nacionmclen]

My xperia xz has encounter wifi dropping issue. What can i do? I tried to factory reset but still experiencing very annoying. While my xperia m5 doing well same wifi also other mobile no problem. My wifi speed is very and fast ang good rounter signal. Anyone experiencing like mine??

[Uliwooly]

Do you experience this issue with a particular router or with multiple routers/WiFi?

Does this happen while you use the phone or when its idle?

test it in >>> safe mode

[nacionmclen]

I still not yet to try to other wifi. Yes it happen while im using my phone always suddenly disconnected and it takes a long minute to connect again and the speed so slow. Even my wifi is good speed its annoying. I wonder it is hardware or software problem?

[Christofer]

Hi @nacionmclen,

I'm sorry to hear this.

Do you connect to a 2,4 GHz or 5 GHz Wi-Fi network? If it's 5 GHz, is it possible for you to try a 2,4 GHz Wi-Fi instead (or vice versa)?

[nacionmclen]

Yes its already set up to a vice versa. And tried to reset all my router here. It still nothing changes what should i do now?

[Christofer]

Would it be possible for you to take a bug report? I can then forward it for investigation.

To do this:

1. Go to Settings > About phone > Build number, tap 7 times on the build number.
2. Go back and select Developer options then turn on "USB debugging".
3. Select Logger buffer size and change it to "4 MB"
4. Restart your phone, then wait for the Wi-Fi to disconnect and re-connect again.
5. Go back to Settings > Developer options, select "Take bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

[nacionmclen]

Okay im done. What is next i can do now?

[nacionmclen]

[Link removed by Christofer]

[AntCW]

Also having WiFi dropping issues with my xz since had it yesterday. Drops after couple minutes although still shows connected but not receiving. My z2 still works fine with same router

[AntCW]

Just to add I'm in UK, current build number 39.0.a.1.250