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Bluetooth problems with Garmin fenix 3

mawittw49
New

Bluetooth problems with Garmin fenix 3

Hi

I connected my Xperia Z5 Premium to the Garmin fenix 3 via Bluetooth. It works, but sometimes the fenix 3 will be disconnected. Sometimes it will be connected after a while and sometimes I have to disable and enable bluetooth on my sony.

What could be the problem?

Thank you

28 REPLIES 28
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skycamefalling
Contributor

Received my Z5 Premium yesterday and experience the exact same behaviour with my Fenix 3.

I just went to here to open a thread and found yours.

Strange thing is, with my Z5 Compact before I had no such issues.

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Uliwooly
Expert

@wima

Do you have stamina mode enabled? 

mawittw49
New

No, Stamina Mode is disabled.

JonShipman
Visitor

Try disabling "Queue Background Data" under Power Management.

mawittw49
New

This is already disabled
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skycamefalling
Contributor

Tried a hard reset of the phone and even a hardreset of the Fenix 3 watch. Nothing helped.

The connection breaks and reestablishes without any sensemaking pattern.

Since the Fenix vibrates on any connection change, it's not even possible to sleep with it because it wake me up one it vibrates.

I now had to manually cut the connection between both devices. This is not optimal because now I get no smart notifications.

Hope that Sony resolves this bluetooth-issue because on every other phone it works fine!

ppiixx
Visitor

Not having any problems with my z5 and fenix 3.


Stamina mode: extended usage on, extended standby off
mawittw49
New

I still have the problem. Sometimes it disconnects/connects about every minute.

mawittw49
New

If the phone disconnects the garmin, then I can open the app "BLE Tool" (https://play.google.com/store/apps/details?id=com.lapis_semi.bleapp). Then the fenix 3 will be listed and the phone will connect immediately.

Does Sony read this forum? Can you fix this problem, please?