Join now - be part of our community!

Bluetooth problems with Garmin fenix 3

mawittw49
New

Bluetooth problems with Garmin fenix 3

Hi

I connected my Xperia Z5 Premium to the Garmin fenix 3 via Bluetooth. It works, but sometimes the fenix 3 will be disconnected. Sometimes it will be connected after a while and sometimes I have to disable and enable bluetooth on my sony.

What could be the problem?

Thank you

28 REPLIES 28
magnusgb
Visitor

I have the same problem with my Z5/fenix 3

larserikf
Visitor

Any Sony people reading this???

Please give some advice on what to do? I think complaining on social media is usually not a good idea, but the lack of response from Sony is very frustrating, please help.

Lars

Bill_E
Visitor

Hi all,

I have the Z5/ Fenix connectivity issue too. Or I did... but may have fixed it.

I uninstalled the AVG anitvirus software that came on my Z5 as standard and all of a sudden my bluetooth connectivity with my Garmin is almost perfect. 3 days so far. It is a noticable improvement to what I have experienced prior to this.

Can people give it a try and see if they find the same thing?

Hope this helps

JohnAG
Visitor

Hi.

I have the same problem with my Z5/Fenix 3, very frustrating.

Are any Sony staff reading and working on this issue?

Onek
Visitor

My last experience is, the restart of Z5C solve the reconnecting the Fenix 3 for some time but after day (sometimes a half day) it goes to disconnect - connect again and another restart of Z5C would be needed.

Z3C worked proper!

Bandolero
Contributor


@Onek wrote:

My last experience is, the restart of Z5C solve the reconnecting the Fenix 3 for some time but after day (sometimes a half day) it goes to disconnect - connect again and another restart of Z5C would be needed.

Z3C worked proper!


HI,

According to my understanding from the support list from Garmin, both watch and phone is not tested and comfirmed by neither watch or cell phone manufacturer such as the Z5 which is listed on the very bottom of the list.

http://static.garmin.com/gcm/BLE_Android.pdf

Perharps you may also want to contact garmin to see if there will be any update for the watch or patch to fix it?

Zandra
Visitor

Same problem, soooo annoying and frustrating =( 😤
mawittw49
New

Since Android 6 the problem has gone :smileysmileythumbsup:

OlegG
Visitor

Hello,

I have Germin Fenix 3 Titanium + Sony Z3 compact Android 6.0.1
I had the same problems as were described in this topic, no any way to piar it.
I would like to save your efforts about this.

The source of problem:

I switched off authomatic upgrade of my phone via "play market".

Solution:
1) I upgraded all my Adnroid apps via Play Store - All of them 
So, all google kernel apps were upgraded to latest.
2) Restart phone

Try to pair again - it works perfect for me. So, the real issue here - you should have latest google kernel of your android via "play market".

Hope this helps,

Thanks.