Join now - be part of our community!

Z3 Compact Screen cracked

SOLVED
Kayleigh-Xperia
Visitor

Z3 Compact Screen cracked

My digitiser is also screwed, can only use bottom right of my screen so basically it is useless. Sorry if this has been posted previously, but does anyone have any idea how much Sony would charge for these to get repaired? I saw someone saying they were charging around £101 to repair a screen but dont know if this included digitiser. I dropped my phone from around 30cm, it's a disgrace, my Xperia T was dropped at least50 times over the 2 years I had it and the only issue I ever had was the battery which Sony replaced for free.
I know my warranty would be intact if I got it fixed through Sony, but if it's going to cost twice the price as elsewhere it's just not worth it. I know to get a definite price I'd have to send it to them I just don't want to pay £21.80 for returning my phone if the cost is too high.
Regards.
72 REPLIES 72
Scotia
Visitor

Happened to me too. Not impressed. Not sure whether to pay £100 for Sony to fix it.
Khryzilla
Visitor

After reading a few posts here I thought I'd share my story.... After a couple trouble free months, I left my phone on charge in a draw only to pull it out later and the back (luckily I suppose) had a crack right across it... About a year down the line now, the phone slipped off edge of carpeted step bounced off the next one down and landed on a vinyl floor - each drop was about 20ish cm with the second drop being the 'least' forgiving... This caused the screen to crack top to bottom, rendering input useless (couldnt enter pin to unlock phone)... Instead of paying through the nose I bought a non-genuine replacment screen and did it myself for just over £40... Was fiddly but I had the luxury of a heat gun and tool kit - just Google 'replace base mobile' to find bits you need.

Khryzilla
Visitor

P.s. Whether it's a TV that takes 5-10 minutes to load even basic functions, a PS4 that spits discs out because of bad structural design, or a phone that cracks and overheats AND turns out not be as waterproof as marketed, if Sony doesn't turn things around soon they'll just be perceived as the expensive budget-brand. I understand cutting production costs etc to increase profitability, but I now believe Sony have stretched this modus operandi to the absolute limit. C'mon Sony, show your customers you care about your products before we all disappear for good.