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Kayleigh-Xperia

My digitiser is also screwed, can only use bottom right of my screen so basically it is useless. Sorry if this has been posted previously, but does anyone have any idea how much Sony would charge for these to get repaired? I saw someone saying they were charging around £101 to repair a screen but dont know if this included digitiser. I dropped my phone from around 30cm, it's a disgrace, my Xperia T was dropped at least50 times over the 2 years I had it and the only issue I ever had was the battery which Sony replaced for free.
I know my warranty would be intact if I got it fixed through Sony, but if it's going to cost twice the price as elsewhere it's just not worth it. I know to get a definite price I'd have to send it to them I just don't want to pay £21.80 for returning my phone if the cost is too high.
Regards.

Kayleigh-Xperia

Yep I know it will void the warranty but I can't afford to spend loads of money repairing it and the return fee isn't cheap in itself. Thank you for helping. I will mark as solved as you are right I Was just hoping somebody else may have had the same problem and been given a quotation.

Uliwooly

@Kayleigh-Xperia

You could DIY, it'll be a lot cheaper

Kayleigh-Xperia

Sounds like a good idea!
My phone is only 4 months old though, so I might risk sending it in and seeing if I could borrow the money as it may be worth it just to keep my warranty. Im scared in case it happens again though because on this forum there are a lot of people saying they barely even dropped their phone and the screen shattered, one person said the phone was just in their pocket yet Sony have advised me there is no fault with the screens. My Xperia T was virtually indestructible the amount of times it has been dropped and the screen never cracked in the slightest.
Again, thank you for responding.

Uliwooly

Anytime, keep us updated.

Kayleigh-Xperia

Will do 🙂

Gibus

The fragility of the screen (and the glass back) is just ridiculous. The screen first cracked by itself after 1 month. Sony replaced it for free on the warranty, which is nice. But even with a casing and a tempered protection glass, both the screen and the back cracked with ridiculous shocks. But the worse part is that the slightest crack will make ineffective the touch screen, and thus the phone impossible to control! The Z1 was already famous for its screen fragility but Sony doesn't seem to be worried about this problem, which makes this phone hardly adapted to real life, even with the best precautions...

Thommo

If you have a faulty screen then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Wasmoore

Dont worry you are not alone in this problem. I have had my Z3 compact for about 5 months and as on this morning I have broken my 4th front screen and second back screen. This happens sitting in the console of my car which has virtually no room for it to move so its not sliding around.

I am not paying any more money for this rubbish phone as I have no spent more in screens than the cost of the phone outright. I will never buy another sony phone again.

They know it is an issue. Just google it.

Marklewis

Mine cracked for no reason I played £190 to get it fixed 6 weeks later it happens again they said they would look into it but just messed me about for a week and then sent me a quote for 96 quid ... Sony used to be good what happened .. Who want a phone that self destruct s and then has to pay Sony to fix there design flaw ..

paraben

The screens of modern thin and stylish mobile phones break easily. We seem to have to accept this. And folks, it's not limited to Sony, just google a bit and you'll find out the other brands are not any stronger:

Iphone 6:

https://discussions.apple.com/thread/6569556?start=30&tstart=0

Samsung Galaxy S6:

http://forum.xda-developers.com/galaxy-s6-edge/help/s6-edge-screen-cracked-t3096549

As I said earlier on this forum, just take an insurance with your new expensive phone, put it in a protective case and use it without worrying.

BTW I'm very happy with my Z3C (use it for 10 months now).