Xperia Z5 ring volume

[Wellarby]

Upgraded software to 5.1.1 and since then the ring volume turns itself fully down and won't let me adjust. All other volumes are working fine.

Will work for a little while after turning off and on again.

Any ideas?

[_alexdon_]

I don't think it is a system or default app (you said in safe mode the problem didn't come up). So it is something you have installed, you can try to force stop some of them.

[Wellarby]

Is there anything I should absolutely avoid force stopping?

[_alexdon_]

If you force stop an important system app (however you aren't allowed with most of them), it will start again.

[gobie]

Had this problem since the past two days. The ring volume simply greyed out that I am unable to hear any incoming call. Didnt want to factory reset, so tried one solution in one of the forum i.e. removing and reinserting SIM card --- it worked!

[Wellarby]

@gobie

Right! I've tried that...we'll see how it goes!

Thanks for the tip!

[Xpector]

It didn't happened again after resetting all app preferences.

But now I have e annoying software that is not disabled. I will try to disable one app at once and try to figure out after which one problem comes back. If it will come.

[Wellarby]

Nope! Still got the same issue.

When are we getting Marshmallow!? Pinning my hopes on that now!

[Rickard · Accepted solution]

I saw this mentioned in another forum. Turned out to be Sim City BuildIt. Do you perhaps have this app installed and if so, does it help if you remove it?

[Wellarby]

I do...

Let's give it a go!

[Wellarby]

It works!

Hahahahahahahaha!

It's aliiiive!

Thanks for that, and thanks to everyone else that took the time to have a go, much appreciated!