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Xperia Z5 ring volume

SOLVED
Wellarby
Visitor

Xperia Z5 ring volume

Upgraded software to 5.1.1 and since then the ring volume turns itself fully down and won't let me adjust. All other volumes are working fine.

Will work for a little while after turning off and on again.

Any ideas?

35 REPLIES 35
Wellarby
Visitor

@CameronT

All seems fine while in Safe mode,no problems at all!

Any ideas onmy next move?!

Sorry for the late reply - I managed to get out of the office for a good while over Xmas!

Xpector
Visitor

I have the exact same problem too
Xpector
Visitor

The icon for ring volume in settings is greyed out and can't be adjusted.
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_alexdon_
Expert

@Xpector Reset app preferences under settings-apps-all (tap on the 3 dots).

alexdon
Wellarby
Visitor

@alexdon

Thanks for the reply, have just tried your solution to no avail I'm afraid!

Wellarby
Visitor

@Xpector

Any luck with yours? Mine still has the same issue.

Xpector
Visitor

Hi,
I did a reset of all app preferences and I am good for now but it is too early to tell - it works for two days and they were not so busy because of the holidays. Real test is now, this week - my battery barely gets me through the day. Although I am curious what does this setting do besides the obvious (re enabling all disabled apps)..
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_alexdon_
Expert

@Xpector That's good news.

@Wellarby Strange, you have an app acting up, do you remember what you have installed lately?

alexdon
Xpector
Visitor

Yes it is good news but Sony still has a problem.

PS when is marshmallow update coming up?
Wellarby
Visitor

@alexdon - nothing that I can think of at the time it started! I only noticed it after android updated but I guess we've ruled that out by popping it in safe mode!

Is it worth going through all the Apps and physically force stopping them?