Unable to Register IMEI on Sony Mobile Website

[razmatei]

Hello.

Seems that I am unable to register my IMEI on the Sony Mobile website.

Any idea how to proceed ?

Thank you

[Simona11]

I have same problem here. Unable to register IMEI on Sony Mobile Website. Can you tell me what was the reccomended procedure in these circumstances? I wonder why this advice wasn't given in plain view?? 

Thanks

[Emir1]

Hi @Simona1,

I understand that it may seem strange that I don't assist directly in the thread, but the reasoning is that private information is handled which is against the community guidelines. What I do is that I look up the IMEI and try to see what may cause it not to register properly for your account. Once I see what the reason is, I try to set it up for you. 

If you experience the same thing, feel free to send me a PM with the IMEI and I'll have a look. :smileysmileythumbsup:

[Chaliagae]

I have the same problem with a Xperia M4 Aqua, it says that the imei code is not valid. I checked in "phone information" and typing the "#06#".

[Hannah7]

 hi I'm having trouble with the same thing.. can you help ?

[Emir1]

Hello everyone! I'd be happy to help, PM me your IMEI (don't post it in this thread) and I'll have a look at it for you.