Unable to Register IMEI on Sony Mobile Website

[razmatei]

Hello.

Seems that I am unable to register my IMEI on the Sony Mobile website.

Any idea how to proceed ?

Thank you

[Emir1]

Hey @razmatei,

Could you send me a private message here on the forum with a little bit more information? Please provide your IMEI (don't post it here in this thread, personal information is not allowed), and let me know what the error message you receive is and I'll have a look at it.

[razmatei]

IMEI sent as PM to you. Message is "The IMEI is not valid". But it is because it is given by me by the phone when typing *#06#* (and I double checked it in the Android's Settings page). They are the same (as it should be). It is only in ther Sony Mobile portal where it complains as not being valid.  Odd...

[Emir1 · Accepted solution]

Have a look in your inbox, we can continue the conversation there!

[razmatei]

Yes I just saw your PM. Now it appears in the portal (regardless if I login with Sony or Google account). So all is OK++.

[Emir1]

Sweet! Let me know if there's anything else I can assist you with.

[axcelarate]

hi,

i m experiencing the same problem!

[Emir1]

@axcelarate Send me a private message containing your IMEI, the error message and how you log in on our website and I'll have a look!

[LinDiaz]

I have the same problem and my cellphone doesn't turn on either, I already make the hare reset and nothing happends. I don't know what to do

[Emir1]

@LinDiaz feel free to send me a PM as instructed above and I'll have a look at it. Make sure to include the details about what you're experiencing with your device as well, let's keep this thread on-topic.