SMS says "could not send" and conversion list remains clear 5.1.1 23.4.A.1.232

[kaupz]

When I try to send sms, tap on send button, it says "could not send" and conversion list remains clear!

Upgraded from 4.4.4 23.0.1.a.5.77 to 5.1.1 23.4.A.1.232 -r8c .
Uninstalled SmsBackupAndRestore and disabled Delivery Report but no help.

[Uliwooly]

@kaupz

Does it work on safe mode?

which messaging app are you using?

[kaupz]

In safe mode, same problem.

I use Sony default Sms app.

[Uliwooly]

@kaupz

Repair the phone with PCC or 

settings > apps > all > messaging > clear data > restart the phone 

also uninstall any antivirus, taskillers, etc apps

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[kaupz]

Nothing. Cleared sms app cache, deleted app memory, forced close, restart.

Cleared sms app cache, deleted app memory, forced close - > Safe mode, nothing.

Deleted all messages, nothing.

And the text I write disappears, it doesn't save it to conversation. 

I don't have any antivirus, taskillers programs.

And I am not alone:

http://forum.xda-developers.com/z3-compact/help/messaging-app-bug-problem-t3165985

[Rickard]

Sorry to hear that.

What happens if you change network mode under Settings -> More -> Mobile networks -> Preferred network type? Are you unable to send regardless of network mode?

The greyed out text described in the link you posted is not a bug. If you enable delivery report, messages will look like that until the phone gets a delivery report from the network. If you turn off delivery report it will not happen for new messages you send but previous messages where a delivery report has been requested will stay grey until the phone gets a delivery report from the network.

[kaupz]

There is something else.

THE WRITTEN MESSAGE IS NOT STORED/SAVED IN CONVERSATION AT ALL. It disappears after taping Send button.

Gsm, 4G and 3G settings tested, no help.

Posts 7 and 9 at XDA had same problem:

"After upgrading my z3 dual to 5.1.1. 323 fw. My messaging doesn't work longer. When i tap on send app says could not send and conversion list remains clear."

http://forum.xda-developers.com/showpost.php?p=63132922&postcount=7

" had the same issue with upgrading from version.200 to version. 232
So I started the complete rooting procedure from step 1 and now it works."

http://forum.xda-developers.com/showpost.php?p=63300212&postcount=9

where can I get original Sony 4.4.4 Messaging.apk ?

with Textra named app the Sms went away and works.!!?

and the Sms doesn't come in also with Factory Messaging app!

even the sender gets delivery report !!

again with Textra receiving also works, on new try.

[Rickard]

Could you test if this also happens in safe mode to check if it could be related to any 3:rd party app?

How did you update your phone and have you modified the phones software in any way? The two users who also see this on the XDA-link you posted both seems to have modified the phones software so it may be related to this.

Our messaging app is not available as a standalone app i'm afraid. To reinstall it you would need to repair the phones software but this will delete all data in your phone.

[kaupz]

As stated before, no help with SafeMode

"Cleared sms app cache, deleted app memory, forced close app- > restart to Safe mode, nothing."

I have not rooted or made modifications.

Update was made via laptop win7 Pc Companion 2.1 at 09.10.2015.

If the Safe Mode did not help, don't you think Sony Messaging.apk is broken?

And the written text is deleted also.

[Rickard · Accepted solution]

Sorry, i missed that.

As this also happens in safe mode, something may have happened with the phones software when the phone was updated.

I recommend that you make a backup of any data in the phone you need to save and that you then perform a software repair using PC Companion. You have this option under Support zone -> Software update -> Repair phone.

After the repair, please test if you can send a text message before you restore the backup.