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Microphone is weird after update

SOLVED
Cwleaf
Visitor

Microphone is weird after update

Hello.

Ever since I updated to Android 6.0.1 (Software version 23.5.A.0.570) I've been having problems with calls, people can't hear me very well unless I talk very loudly and slowly.

23 REPLIES 23
JOHN_f
Visitor

I have xperia z2 more than 1 year.
It isn't hardware or software issue.I know microphone is weak but if you hold your device more near your mouth,they will hear you more.Only way!
Liranko
Visitor

Hey I have the same issue, did anyone find a solution? How do you cope with the issue so far.
Xperiaz2_AZE
Visitor

Guys please help same issue with my sony xperia z2 after marshmallow update caller can not hear me good after,this trying to check call settings there is no mic settings
Sony support please advice how can we resolve thid issue
Deipak
Visitor

As soon as I updated to Marshmallow, no one can hear me, it's become pain for my caller, to talk to me on this phone, also the touchscreen has become autonomous, it drives on its own.
Deipak
Visitor

Can someone help me to sort this out, Android upgrade has downgraded my whole experience.
Christofer
Champion

We're committed to providing the highest standards of product quality and customer service for all of our products. For this reason we will bring back the noise suppression setting as for some networks and circumstances it helps to turn it off. The settings option to disable noise suppression will be included in an upcoming Android™ 6.0, Marshmallow firmware maintenance update. It is set to roll out over the coming weeks, with timing and availability varying by device, region and/or operator.

Joralf
Visitor

How could Sony distribute 6.0.1 without testing ordinary phone calls. Apparently, "noise" suppression caused that nobody could understand what I said. Luckily. I got the update today, having noise suppression option with off as default. Works fine. Until you get the update try to set Equalizer to treble (diskant) instead of normal. That helped a lot for me.
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_alexdon_
Expert

@Joralf@Cwleaf@Deipak @Xperiaz2_AZE

.575 update has the option for mic noise suppression back. Availability of the update will differ by market, country and operator.

alexdon
Ogi87
Visitor

Hello. After update to android version marshmallow 6.0 I starts having problems with microphone. When I talk some times people having problem to understand what an I saying. Or do not hear me. I never had problems before. Any sugestie?
Tags (1)
Natillus
Visitor

I had same but ı fixed this problem with Sony Companion. Download and software repair This few take a minute Before get backup
I hope this repair fix your phone Good luck...