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Microphone is weird after update

SOLVED
Cwleaf
Visitor

Microphone is weird after update

Hello.

Ever since I updated to Android 6.0.1 (Software version 23.5.A.0.570) I've been having problems with calls, people can't hear me very well unless I talk very loudly and slowly.

1 ACCEPTED SOLUTION

Accepted Solutions
Christofer
Champion

We're committed to providing the highest standards of product quality and customer service for all of our products. For this reason we will bring back the noise suppression setting as for some networks and circumstances it helps to turn it off. The settings option to disable noise suppression will be included in an upcoming Android™ 6.0, Marshmallow firmware maintenance update. It is set to roll out over the coming weeks, with timing and availability varying by device, region and/or operator.

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23 REPLIES 23
hoff
Visitor

Same thing here,my voice is weird
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Uliwooly
Expert

@Cwleaf

Do you experience this in regular calls or third party apps? Could you test it on >>> safe mode 

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Uliwooly
Expert

@Cwleaf @hoff

'

Try to disable noise suppression 

Cwleaf
Visitor

Hey.

Yes I'm using the standard call app.

I can't find the noise supression settings anywhere. I tried to google how to do it but it seems the setting is gone on some phones?

Under call settings there is no noise supression setting

Fraction
Visitor


@uliwooly wrote:

@Cwleaf @hoff

'

Try to disable noise suppression 


That option is gone, it's not available in call settings any more.. I'm quite sure that I had this very same issue after upgrade from Jelly Bean to Lollipop and disabling noise suppression was the solution back then.. but as said, it's not possible (without rooting) anymore.. So sad.. my smartphone is not so smart and definitely not the phone anymore. Crying_Face

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Uliwooly
Expert

@Fraction

I stand corrected. 

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_alexdon_
Expert

@Cwleaf @Fraction@hoff This has been reported here:

/t5/Xperia-Z3-Compact/Mic-problem-returned-after-update-6-0-1/td-p/1114111/page/5

You need to contact your Local support and have the device examined.

alexdon
Mise
Visitor

I upgrade my z2 last night to the android 6.0.1 Marshmallow OS.  Since then everyone I've spoken too on the phone says I sound like I'm muffled/underwater/in a wind tunnel.  Has anyone else had this problem and know how to fix it?  Thanks

DajAjde
Visitor

I've also had this problem and solved it by disabling Noise Suppression in Call Settings, while my phone had Lolipop.

But, as already mentioned, since the Marshmallow update the Noise Suppression option is gone and the microphone has started malfunctioning again.