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Help with Black Screen File Transfer Sony Xperia Z3

Awwyiss
Visitor

Help with Black Screen File Transfer Sony Xperia Z3

Found my Sony Xperia Z3 awhile back dropped it screen has been completely black since, but then today I charged it and realized the screen works but is just black. For example i can click around get to the phone pad hear the phone ring, even get to the camera and the flash.

I just want to transfer some files from my phone to my laptop. And I just forgot what buttons to press after i connect to just accept and allow my phone files to transfer.

Can someone give me some options, or if someone wants to go far enough make a video for youtube or somethng that shows what buttons are pressed on the screen after it connects to the laptop to accept my laptop.

Or is all lost and I'm better off paying to get my phone screen fixed.

1 REPLY 1
CameronT
Champion

Hi @Awwyiss,

Welcome to the community.

If your touch screen is working, then you simply need to go through the motions to unlock your screen, then perform a backup using Xperia Companion.

If your touch is not working then I am afraid you will be unable to back it up.