headset not supported? with the Sony headset that came with the phone...

[AlphaO]

Issue in the topic thread.

The headset that comes with the phone can stop and start the music (button pushing) when its playing through the speaker, but when i remove the headset it says "headset not supported. ..."

Running the latest software as far as i know: 14.3.A.0.681

I wanted this phone to be my iPod replacement... so the headphone jack working is a big deal and killing me now.. No headset that i have tried has worked, not once. The phone is a week old only and has not been anywhere near water so i don't think it's water damager.

Other thoughts:

- it looks like the flash bleed can be fixed with a sharpie.

- battery lasts a long time with heavy screen on time.

[MSMK7]

now I  can use any headphones................kudos

[jayannn26]

Hi the headset im using is not working when i plug it in it always says headset is not supported.need help

[Essmat]

My headset not supported ,, what shoud i do ?

[MikeHunt1]

Seriously?! You have to all of this to get your headphones to work?
I tried it, and my headphones still doesn't work!
How can these people be in business? How can such a basic thing be so **bleep**ed up?

[traveller_cz]

They will not be in business for a long time. With the unrealistic price tag on the new models + their terrible SW updates people will soon find alternatives. Too bad but Sony is digging their own grave...

[Mayank261]

Its working for sometimes... But again shows the same error even disabling smartconnect app...i have done the factory reset but nothing worked..please help

[Mayank261]

My xperia z1 is running on latest firmware 5.1.1 and i am using Bluetooth headset 😕

[Decebal]

've been getting random "headset not supported. Visit sony....." message even if there isn't any plugged headsets on my phone.,but even with your advise it didn t work for me....any other advise?Thanks

[Kh4]

Please itry every think but the problem still in my phone and massage still have received

[Abi5m3ll]

I get it even when I haven't plugged in headphones, the message just randomly comes up, its frustrating cause it does when I'm playing games and stuff. I tried clearing the data and force closing the app and rebooting but it's still doing it. I have a Xperia z1 compact