headset not supported? with the Sony headset that came with the phone...

[AlphaO]

Issue in the topic thread.

The headset that comes with the phone can stop and start the music (button pushing) when its playing through the speaker, but when i remove the headset it says "headset not supported. ..."

Running the latest software as far as i know: 14.3.A.0.681

I wanted this phone to be my iPod replacement... so the headphone jack working is a big deal and killing me now.. No headset that i have tried has worked, not once. The phone is a week old only and has not been anywhere near water so i don't think it's water damager.

Other thoughts:

- it looks like the flash bleed can be fixed with a sharpie.

- battery lasts a long time with heavy screen on time.

[Danial-mach1 · Accepted solution]

Try 

Setting>apps>all>smart connect  clear data and Cache then force stop and reboot your phone

[AlphaO]

Thanks that worked!

I tried to clear data before (read it here somewhere else), but didn't reboot, maybe that did it.

Tried it with two sets of headphones, worked with both.

[Danial-mach1]

Great

You are welcow

[driansmith]

You're a genius Danial!!!

Much appreciated.

[doctorkibble]

This worked for me too: new Experia M2, and neither the Sony headphones nor my Sennheisers would work. Many thanks!

[mwansameka09559]

Hi I bought a sony Ericsson headset for my sony z1 phone but they are not working when I was told they are compatible need help

[Hugi]

Many thanks Danial-mach1, much appreciated 8-) it worked for me too!

[Johnisallaround]

thanks, it works for me

[GerryM2]

Thanks a lot Amigo it works very well, now i can enjoy my music in the subway! :smileysmileythumbsup: