T3 camera problem

[DavidLim]

my phone is 3 weeks old.I have problem with my camera ,when I open my camera it said error ,now it said not responding please help me with my problem

[_alexdon_]

Settings-apps-all-camera,force stop and clear data.Restart.

[Uliwooly]

If the above doesn't work you might want to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Phy]

Does it work while on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[DavidLim]

All of the above, except for the PCC doesn't work

[DavidLim]

How do I repair with PCC

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[DavidLim]

Thx, I'll try later

[DavidLim]

Btw ,the android process core has stop, what does it mean

[_alexdon_]

You should perform the software repairad soon as possible.