- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
A month after i bought the phone , a message '' Unknown Error'' appears while i trying to record a vedio, each time i found this error i restart the device So i can record vedios normally
Unfortunatly after the latest update ;i can't record vedios any more ,the device hangs for several minutes each time
notes:
- there is no problem in capturing photos
- i tried to use app from google store to record vedio ;but with same result :no responce (hangs)
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
well
i tried the following and it works :smileysmileywink:
Settings-apps-all-camera,force stop and clear data.Restart.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content