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Xperia SP -Video recording problem

SOLVED
Mettias
Visitor

Xperia SP -Video recording problem

A month after i bought the phone , a message '' Unknown Error'' appears while i trying to record a vedio, each time i found this error i restart the device So i can record vedios normally 

Unfortunatly after the latest update ;i can't record vedios any more ,the device hangs for several minutes each time

notes:

  • there is no problem in capturing photos
  • i tried to use app from google store to record vedio ;but with same result :no responce (hangs)
1 ACCEPTED SOLUTION

Accepted Solutions
Mettias
Visitor

well 

i tried the following and it works :smileysmileywink:

Settings-apps-all-camera,force stop and clear data.Restart.

View solution in original post

2 REPLIES 2
Thommo
Genius

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Mettias
Visitor

well 

i tried the following and it works :smileysmileywink:

Settings-apps-all-camera,force stop and clear data.Restart.