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gembrook

I've just upgraded my Z5c to Marshmallow and my phone now goes into "totally quiet" mode by itself just sitting there between 10pm and 10.30pm at some stage. I only have one Smart Connect event configured for 11pm to turn off mobile data, so it's not that.
Does anyone have any ideas on how to fix this as I am supposed to be on call and I actually need to be able to get phone calls at night.

Jake-SonyXperia

Hi gembrook,

Welcome to the community,

Sorry to hear this, what I think may be going on here is a Do Not Disturb setting, however, it should not have turned on its own. Have a look in the following section.

Apps > Sounds & Notifications > Do Not Disturb > Automatic Rules > Check the rules by selecting them and turn them off if they are on.

Let us know how you get on.

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Lord_viridis

Double check that night mode is not enabled, if needed go into sttings- apps- smart connect and clearing the cache and data to completely wipe it

Jake-SonyXperia

Hi gembrook,

Welcome to the community,

Sorry to hear this, what I think may be going on here is a Do Not Disturb setting, however, it should not have turned on its own. Have a look in the following section.

Apps > Sounds & Notifications > Do Not Disturb > Automatic Rules > Check the rules by selecting them and turn them off if they are on.

Let us know how you get on.

gembrook

Thanks, that was it. No idea how or why it turned on. I do use a Smart Connect Event , but that only turns mobile data off.

Jake-SonyXperia

Seems a little strange, although it is great this has been resolved

Recoba33

bought my z5 premium 2 months ago and from the 1st week i have the problem with the phone goes silent automatically for no reason and its so irritating to miss a lot of calls and msgs and i dont have to restart the phone everytime this happens to fix the problem for a new phone..please dont advise me to start the phone in the safe mode because i have a lot of audio and video apps and i wont be able to know where is the problem comibg from and i cant get rid of messenger for ex...sony must have a solution for this please

Pict

Have you accidentaly set a rule for the "Do Not Disturb" function?

Pull down notifications, Do Not Disturb, More Settings, Automatic Rules

Uliwooly

@Recoba33

If you don't experience this in safe mode then it is indeed a third party app acting up, no way to know which, I would just back up everything and repair the phone with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355