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Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

SOLVED
jewelscatchew
Visitor

Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

I need help. 

After my first Marshmallow update, when I'm typing or - more frequently - pressing the back button - the upper "Pull Down" toolbar tries to launch. It makes it part way down and then rises again on it's own. It interupts usage on my phone and stops whatever it is I'm doing for a second or two. My fingers are nowhere near it and it tries to do it every 30 seconds or so while in use. 

PLEASE HELP!

1 ACCEPTED SOLUTION

Accepted Solutions
jewelscatchew
Visitor

As it turns out, It looks like whatever KEYBOARD I was using seemed to be the problem. 

SOLUTION: Back up phone to computer. Wipe Phone Clean. "Repair", Update, and re-install Operating System using Sony PC Companion. 

Took FOREVER, and still didn't load up all my apps properly, or put any of my original settings in, but it seems to have stopped the problem and is running fine now. Leaving the stock keyboard for now as it seems to be fine.

Thanks for trying to help everybody!

View solution in original post

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@jewelscatchew

Do you experience the same in safe mode ? 

Does your phone has a protective case, film and/or glass?

Settings > about phone > test > test touchscreen.

jewelscatchew
Visitor

@uliwooly

I don't know about the "Safe Mode"....I actually don't know how to do that.

As for the case, I have a small rubber bumper.

Have done the Test, and it doesn't come up with anything.
profile.country.US.title
Qatrium
Expert

@jewelscatchew

Click on the blue link < safe mode > to know how to restart your phone in safe mode. Then check if it happens there.

To exit safe mode, just restart your phone normally.

profile.country.RO.title
_alexdon_
Expert

@jewelscatchew The test is not supposed to come up with stuff, you need to swipe the entire screen, especially the top part.

alexdon
jewelscatchew
Visitor

As it turns out, It looks like whatever KEYBOARD I was using seemed to be the problem. 

SOLUTION: Back up phone to computer. Wipe Phone Clean. "Repair", Update, and re-install Operating System using Sony PC Companion. 

Took FOREVER, and still didn't load up all my apps properly, or put any of my original settings in, but it seems to have stopped the problem and is running fine now. Leaving the stock keyboard for now as it seems to be fine.

Thanks for trying to help everybody!

MarioT
Visitor

Its not keyboard related in my case. Happens with stock keyboard too. Top toolbar "flashes" when i scrool the screen, browsing pages etc..