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Sony Xperia Z5 Premium screen pixelated when on landscape, and square grid dots on screen.

SOLVED
esv80
Visitor

Sony Xperia Z5 Premium screen pixelated when on landscape, and square grid dots on screen.

When I turn my new Sony Xperia Z5 Premium on landscape mode, I can faintly see many horizontal and vertical lines accross the screen.
But when I turn back to portrait mode, you can't really see them anymore

I tried the 4K images and video to see if it was only a down-scale issue, but it wans't. Even at 4K, I could still see them.

Lastly, I used a magnifying glass, just to make sure I wasn't seeing things, and I there they were, much more noticable under the magnifying glass.

It's rather annoying. I want to watch YouTube or Websites in landscape mode, but the screen will look pixelated. Reminds me of the old QVGA screens. Loses the clarity and crisp of the images, videos, etc.

Also, there seems to be dots, LEDs, I'm not really sure what they are, in my phone's screen, regardless whether my phone is turned on or off. They can be seen when light gets reflected from the screen. I did not have this problem my Z1 or Z Ultra.

If its a screen defect, please let me know, so I can return the phone while it's still brand new conditions.

Thank you

Spoiler
Square grid dots?


 

36 REPLIES 36
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Lord_viridis
Expert

Buy the one on right looks fine?
nupel2323
Visitor

z5premi all devices on the same screen?Very disturbing image.sony service says everything is normal.I regret that I took sony.
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Lord_viridis
Expert

Which image is disturbing? The one on the right looks good compared to the mess on the left.
nupel2323
Visitor

As the phone left me.What is your opinion?phone screen is not bad??this phone is the premium we devices.screenshot looks very bad.
Marsson
Visitor

Hi, this is kinda hard to explain, but when I used my premium earlier tonight in a dark room I noticed that there is thin thin lines running across the display from left to right all, the way from top to bottom when watching bright white pictures or websites.

At first I thought it was smudges from my fingers, but they persisted even after wiping the screen, and when I scroll a website they stay in place.

It doesn't seem to be the digitizer, is it a result from upscaling? It kinda look pixelated but with the lines there it is hard to say for sure.

Has anyone else noticed this?
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Uliwooly
Expert

@Marsson

That is indeed the digitizer.

nupel2323
Visitor

Yes,My phone looks the same way.High brightness display looks very bad.
https://hizliresim.com/284RL2
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Lord_viridis
Expert

You'd rather the one on the left?
I still have no idea what the problem is, even looking at your photo.
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Uliwooly
Expert

@Marsson

Dont create duplicate posts, check this thread on its entirety, it is the digitizer.

Farshidzah
Visitor

I see pixels on z5 premium screen by my eyes!!
The pixels are visible on the screen. I've been surprised.
Z5 premium is FULLHD and 4K!!