Share your experience!
I had to do software REPAIR as suggested by sony since I have problems with battery drain and touch screen sensitivity. Using my PC COMPANION (Old version-2.1).
First step i followed was the BACK-UP, I did the back-up successfully and had it saved as sonytm xperia z1 c6903.dbk in my laptop.
Secondly, i did the REPAIR/RESET, which was also successful. But then, when I tried to do the RESTORE, PC COMPANION 2.1 was not opening. So I updated it to the latest software but keeps on saying INSTALLATION ERROR.
Then, I downloaded the LATEST XPERIA COMPANION from the SONY website. Got the software, it read my phone but when I was trying to load the .dbk file of my previous back-up, this keeps on popping.
Error code: PCCBackupFailed
CompanionBR 1432
SO NOW, I'm really frustrated thinking my Contacts, notes and other data are already backed-up but then cant be restored..:(.. Hope someone can help me with this..
Solved! Go to Solution.
OMG! Thanks a lot,:) changing .dbk to .rar was kinda surprising for me. LOL. but this really worked.