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phone not ringing.

SOLVED
stockyvillage
Contributor

phone not ringing.

Got me baffled this one.phone is set to ring volume set to high.Rings for the first few calls then stops ringing and just flashes led light until I restart phone. Then above scenarios occurred again.This has happened with the 3 different firmwares I have flashed.Nordic 690 UK 726 3UK 726 PC companion doesn't help.Never happened on KitKat and a factory reset doesn't help either
83 REPLIES 83
Adam90
Visitor

Hey guys, problem solved, turnoff ur phone and switch on, everything will back as it was working just fine, unless something is broking inside ur phone. Then u will to repair ur phone
john3136
Visitor

"Turn it off and on again" is not a very good solution.

I just rebooted my Z3C 10 mins ago because I noticed it wasn't ringing. I happened to have it on the desk so I felt the vibration - if I hadn't I'd have missed the call. Confirmed it is ringing after a reboot.

I'm on Android 6.0.1, so it's still an issue on this version.

Concord1988
Visitor

10/6/15
Rickard from sony told me: "Could you please check so that you don't have the developer option "Use AwsomePlayer" enabled? You can find this under Settings -> Developer options. If you don't see "Developer options", first go to Settings -> About phone and tap the build number 7 times. Then you should see it."

It work my phone ringing again normaly, change the configuration.
But I don't get the ''use awsomeplayer''
crazycat
Visitor


@Concord1988 wrote:
10/6/15
Rickard from sony told me: "Could you please check so that you don't have the developer option "Use AwsomePlayer" enabled? You can find this under Settings -> Developer options. If you don't see "Developer options", first go to Settings -> About phone and tap the build number 7 times. Then you should see it."

It work my phone ringing again normaly, change the configuration.
But I don't get the ''use awsomeplayer''

Hi Concord1988,

We still have someone out there have this problem so your tip may helpful for someone. Thank you for your help.

HALZ
Visitor

When someone calls me,I cannot hear my phone ring.After the call goes unanswered, it vibrates once to show a missed call.
Currently using Xperia Z5 dual.
Please assist ASAP
nic11
Visitor

phone not ringing, how to set it up. thanks

nic11

Ngocanhnckh
Visitor

I have this problem to. That's so annoying, Sony come from Japan, a country know as a good quality producers but Sony phones has so many problems. Camera, software,...

crazycat
Visitor

Hi Ngoc Anh,

If you have tried all the way above but can't solve the problem. May i can give you a help for your Sony phone. You can contact me . My name is Hiep and im living in Ho Chi Minh city. Hope to solve your phone problem.

Costas68
Visitor

My XPeria ultra is also not ringin after first 2-3 incoming calls... I cannot get the awsomeplayer option it doesnt exixts. Please some help as it really so bad!! 

Jonjoienerick
Visitor

Same case... i tried this one but nothing happened, i follow the instructions and send the bug report to you i hope you could help us with this. Thank you