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phone not ringing.

SOLVED
stockyvillage
Contributor

phone not ringing.

Got me baffled this one.phone is set to ring volume set to high.Rings for the first few calls then stops ringing and just flashes led light until I restart phone. Then above scenarios occurred again.This has happened with the 3 different firmwares I have flashed.Nordic 690 UK 726 3UK 726 PC companion doesn't help.Never happened on KitKat and a factory reset doesn't help either
1 ACCEPTED SOLUTION

Accepted Solutions
stockyvillage
Contributor

OK did another reset using PC companion but this time I never let it install third party apps.Phone started ringing all the time again.I then individually installed 3rd party apps over a couple of days and everything is working phone rings all the time.Been running with all apps back on for a few days now

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83 REPLIES 83
Curnow1
Contributor

Stock what about a software repair by pc companion, did you try?
stockyvillage
Contributor

@Curnow.I did say in my original post PC companion doesn't help and factory reset doesn't help
mr_xzibit
Contributor

does going back to 4.4 fix it stocky? I know you said it never happened on kitkat. But it will cement that it's a lollipop bug if going back fixes it.
stockyvillage
Contributor

#mr_xzbit.Yes if I flash back to KitKat it works no problems.Works on my Nexus Devices as well with no problems.That's what has me stumped.Its definitely a software problem
Curnow1
Contributor

Oh right, my mistake. In this situation i think you should try going back to KitKat.
If you like the Lolipop more then do some easy but effective things.

1. Turn off the device, take the sim out (perhaps try cleaning the SIM) turn on the device and leave it for 10-20 mins then put the sim in.

2. Try turning on the device in safe mode and check if it happens

3. Try turning on and off airplane mode and make your value none then maximim. Also if your ringtone isnt a original from sony, you could try changing it to like Xperia ringtone.

The things i told you are solutions for some small glitches, i cant assure that these will work for you but give it a try. Slightly_smiling_Face

stockyvillage
Contributor

Thanks @ Curnow have done all that before I did my resets and repairs and have Spoken on the phone to sony mobile care UK..They think its not hardware related. So basically I can send it off to them when I return from Spain next month.
Curnow1
Contributor

Alright Slightly_smiling_Face 

stockyvillage
Contributor

OK did another reset using PC companion but this time I never let it install third party apps.Phone started ringing all the time again.I then individually installed 3rd party apps over a couple of days and everything is working phone rings all the time.Been running with all apps back on for a few days now
mr_xzibit
Contributor

Glad it working again buddy. Slightly_smiling_Face