No more sound notifications

[Naad13]

Hello
Since few days when i receive text the sound notification work no more. I didn t manager tout fix it....any ideas?
Thanks

[Tayarina]

Oki. It doesnt log out from gmail? Does it?

[Uliwooly]

@Tayarina

it will disable any third party app/game, it might remove some widgets and log you out of some apps. 

Is there a problem if it log you out of Gmail?

[Jonas]

Hi @Tayarina,

I'm sorry to hear about your phone.

If you go to Settings > Sound & notification, are you able to raise the ring volume in these settings, or is just a greyed out option?

I would recommend following @uliwooly´s recommendation and rebooting the phone in safe mode, this will tell us if a third party application is the cause of you not hearing any ring tone when you receive a call.

Keep us posted!

[Tayarina]

I can change volume on the ringtone.. But when changing the volume I wont hear the ringtone as it usually dies when changing on settings. Its just no sound there. I will try it

[Jonas]

Hi @Tayarina,

Have you had the time to try in safe mode yet? If you have, is it working correctly or do you still experience that the you can't hear the ring tone?

Let us know how it goes!

[Tayarina]

I did try the safe mode and it didnt work.. Now today I installed a new app called instant buttons. I took a sound from there to my ringtone and let that app control it. And now the sound is back. But not before that. Its like it was another app on the phone thats was following the phone that stopped it.

[Jonas]

Thanks for the update!

I'm glad to hear it's working again with the use of the new ring tone.

Let me know if it stops working again or if there is anything else I can assist you with!