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My Sony xperia z3 doesn't turn on

Masterpogi
Visitor

My Sony xperia z3 doesn't turn on

I bought my xperia about a year ago and one time i was watching and it suddenly shut down and cant restart. Then the next day i tried to restart and it wont. It turs on the turns off immidiately. 

What do i have to do

10 REPLIES 10
profile.country.US.title
Qatrium
Expert

@Masterpogi

Leave it on a wall charger for 2-3 hours then try to start it again. Does the LED notification light flash red when you charge?

Masterpogi
Visitor

The flash light is red and it continually on and off.

What do i have to do??

profile.country.US.title
Qatrium
Expert

@Masterpogi

Open the SIM card flap and find a small yellow button, use a non-sharp tool like a pen tip to press it. This will force your phone to turn off if it's stuck.

Masterpogi
Visitor

It is restarting while charging

Masterpogi
Visitor

It keeps restarting while charging 

profile.country.US.title
Qatrium
Expert

@Masterpogi

Try using a different USB cable and/or wall charger.

Masterpogi
Visitor

I tried that one already

profile.country.US.title
Qatrium
Expert

@Masterpogi

Now I'm doubting a hardware issue with your power button. If you can check it and make sure it's not stuck. I think it's time to contact your Local support and ask for inspection at an authorized service center.

Masterpogi
Visitor

Where can i find one