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Lollipop not showing notifications on lock screen

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Gunslinger1
Visitor

Lollipop not showing notifications on lock screen

After upgrading to Lollipop, notifications does not show on the lock screen at all. I use pin-code as security, notifications is set to "Show all notification content". Something I'm missing here?
226 REPLIES 226
Kloana1080
Visitor

Yes. I understand, but doing so nobody in z1 compact forum knows this, because all z1 compact users first looks in the z1 compact forum.

Sorry for being angry about the merge but my understanding is to Post the problem again in the right forum and paste also a crosslink to this thread.

@Sony: please keep in mind to fix this also in z1 compact firmware!

AnnieMi
Visitor


@uliwooly wrote:

That thread has an answer

http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Lollipop-not-showing-notifications-on-lock-screen/m-...

As some of you have already noticed, this has been changed in the latest update, 23.1.A.0.726, but you may need to remove the account and add it again after the update.

Depending on where you bought the phone you may however not have received this update yet as it may need local and operator approvals before it can be released for your device.


Yes, but 23.1.A.0.726 is for Z3 6603, with single SIM.  When the update will be done for dual Z3, 6633?

RMCholewa
Visitor

6633 here, found this thread Googling about the inability of my z3 on getting any notifications in the lockscreen. I also have activesync accounts and tried showing all notifications, but nothing appears (from messaging, WhatsApp, etc).
TomasL
Visitor

Yeah,  Sony really screwed this lollipop update up. I returend mine to yhe reseller because of this problem.

I was evaluating this phone for our company and the conclusion was that we bought Samsung phones instead. This problem was the "turning point".

AnnieMi
Visitor


@AnnieMi wrote:

Yes, but 23.1.A.0.726 is for Z3 6603, with single SIM.  When the update will be done for dual Z3, 6633?


Problem is solved temporary by using SCR24 screen cover. On the little smart window all missed calls and SMS are shown on the notification bar.

But this is definitely wouldn't be right solution for everybody, as this device has its + and - . So please SONY - fix the problem asap.

Best regards,

your fan for more than 15 years.

gaofun
Visitor

Sony Z3 user here. Sony. Please fix this before you lose all your customers. Please! 

Rickard
Master

As i mentioned before, we have changed this in 23.1.A.0.726 but depending on where you bought the phone you may not have received this update yet as we may need local and operator approvals before we can release the update.

We have also started rolling out a new version today: http://talk.sonymobile.com/t5/Software-Updates/New-Android-5-0-Lollipop-firmware-update-for-the-Xper...

But after the update you may need to remove the account and add it again.

Sagbacke
Visitor


@Rickard wrote:

As i mentioned before, we have changed this in 23.1.A.0.726 but depending on where you bought the phone you may not have received this update yet as we may need local and operator approvals before we can release the update.

We have also started rolling out a new version today: http://talk.sonymobile.com/t5/Software-Updates/New-Android-5-0-Lollipop-firmware-update-for-the-Xper...

But after the update you may need to remove the account and add it again.


Ran the update today and wanted to let you know that this part: "But after the update you may need to remove the (exchange) account and add it again." really made all the difference. Now my Z3's lock screen is finally working properly again. 

yoxler
Visitor

I've updated my phone today and removed account, restarted the phone and added the account again.

Notifications now work for me!

TommyOlsen
Visitor

After the last update, i removed and added Exchange account and the notifications is back.

Thx Sony