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How to answer a call without touch screen?

SOLVED
elii
Visitor

How to answer a call without touch screen?

Every time i crack my screen the phone goes unresponsive to touch, even if it's just a small crack. Is there a way to at least answer a call without touching the screen? My family thinks theres something wrong because they can't contact me. Does it have to be like this every time i crack the screen? I really like Sony and i don't really want another phone.

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Sorry to hear that your screen is cracked.

As @alexdon says, one option is to use smart call handling. It needs to be enabled in the phone though. If you still see the display, you could connect a mouse using a OTG-cable and enable it:

You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way:

  • Answer: bring the device to your ear.
  • Reject: shake the device.
  • Ringtone off (mute): place the device face down. This action mutes the ringtone during an incoming call without rejecting the call. 

To answer a second (parallel) call and put the ongoing call on hold:

  • Lower the device and bring it back to your ear.

To reject a second (parallel) call:

  • Lower the device, shake it or tap reject.

Android™ 6.0 To turn on Smart call handling

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Call.
  3. If necessary, select a SIM card.
  4. Tap Smart call handling.
  5. Under Smart call handling, drag the slider to the right.
  6. Tap ALLOW.

Another option is to connect a headset that has an answering button.

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3 REPLIES 3
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_alexdon_
Expert

@elii I think Z3c should have smart call handling under call settings. But what exactly do you mean by every time you crack the screen?

alexdon
Rickard
Master

Sorry to hear that your screen is cracked.

As @alexdon says, one option is to use smart call handling. It needs to be enabled in the phone though. If you still see the display, you could connect a mouse using a OTG-cable and enable it:

You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way:

  • Answer: bring the device to your ear.
  • Reject: shake the device.
  • Ringtone off (mute): place the device face down. This action mutes the ringtone during an incoming call without rejecting the call. 

To answer a second (parallel) call and put the ongoing call on hold:

  • Lower the device and bring it back to your ear.

To reject a second (parallel) call:

  • Lower the device, shake it or tap reject.

Android™ 6.0 To turn on Smart call handling

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > Call.
  3. If necessary, select a SIM card.
  4. Tap Smart call handling.
  5. Under Smart call handling, drag the slider to the right.
  6. Tap ALLOW.

Another option is to connect a headset that has an answering button.

elii
Visitor

Thank you! This solves it for a little while. I completely forgot i could answer with earphones! And when i get my screen fixed, i'll be sure to enable smart call handling as well.