FM Radio has sound out only when phone screen is turned off

[Ottotriin]

FM Radio has sound out only when phone screen is turned off. Same for speakers or headphones.

[Ottotriin · Accepted solution]

I RESOLVED!
I had turned on "Ok Google" and configured it listen "From any screen". Looks like Google try then listen all the time and blocks FM Radio output to headphones and also to speakers

[charco]

same issue here......

who is responsible to fix this? sony or google?

coz funny thing is.... when screen on....... track id works and you can hear sound....

[PhilJSmith67]

Oh man I wish I would have simply searched this blog before "solving" this problem on my own on Monday, over the course of three hours.

I am guessing that Track ID momentarily overrides the Ok Google microphone monitoring function.  Other apps that play audio like Walkman and Poweramp don't have this conflict, though.

[Sandeep_Gowda]

What do I do now? I have "Ok Google" installed on my phone which is very useful. However do I keep it and also make the radio work fine when the screen is turned on.

[SSyar]

well sadly its not working for me.,.,

the radio station is picked by the app also showing the Info about the station but no sound.,., what so ever,,

moreover,, the radio was working fine before i clear the system/data from the recovery.,.,

my deivce is Xperia Z1 Compact 4.4.2

[Beemine]

Sorry for my English. I had to use Google Translate.

This issue has been discussed here.

http://talk.sonymobile.com/t5/Xperia-Z2/FM-Radio-has-sound-out-only-when-phone-screen-is-turned-off/...
I have the same problem on Sony Xperia Z3 Android 4.4.4.

In Topic found a "solution", or rather, the cause of this problem. Would appeal to developers and to hear their answer to this question. Will somehow solve this issue?

[Phy]

@Beemine Does it work ok if you boot on safe mode?

[Phy]

How to boot on safe mode.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Beemine]

I tried to start in safe mode. The problem remained.