Display problems

[Gertie]

Hello,

My screen often doesn't display well. The touchscreen works, but it looks all striped and I can't see what's happening. It does that since I bought it in may, but then I thought it just was too hot. It would happen once a week. If I just let it rest a couple of minutes it would work again of I just restarted it and it would work again.

But since two weeks it happens more en more often. At the moment it happens as often as 10 times a day. Also at times when my phones not doing much en isn't hot.

Does someone know what's going on?

Gertie

[Uliwooly]

@Gertie

Take a screenshot > transfer it to your computer > do you see the stripes? if you don't then it is a hardware issue. 

[Gertie]

Thanks. I did that and I don't see the stripes on the screenshot. What do I do now?

[Uliwooly · Accepted solution]

@Gertie

contact your Local support as this is a hardware related. 

[Gertie]

OK, thanks for your help.

[azzido]

The lack of quality control in Sony really forces me to think twice before buying any other new device from this brand  

My Z5 was on warrany and being repaired 3 times already...