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Data plan being used even when its OFF

profyler
Visitor

Data plan being used even when its OFF

I have the weirdest problem on my device

My data plan is always set to be disable (off). I only use wifi, and never use data plan
Even so, i receive a message every day for my carrier saying they have discounted $ from my plan because i used data plan. I should receive this message only those days that i use the data plan conection.



How the **bleep** is an app or android or some system activating my data plan even if its set off ??

Can android or a third party app activate data plan? I guess not.

Does stamina change this somehow?

This immediately started the day i bought myself the Z1c. Didnt have this on my moto g or optimus hd.

i have no idea else.. i tried everything.

When i go to the screen that shows the apps that used data, its complete blank with 0,00Bytes used.

 

as i said, this didnt happen with my previous phones, so im pretty much sure that is something with the z1c.

any help is apreciated.

13 REPLIES 13
profyler
Visitor

@alexdon

 

ok , so everything that safe mode does, is deactivate all third party apps? Cool, will try it too and post results.

profile.country.RO.title
_alexdon_
Expert

Yes,in safe mode only default apps load.See if something changes.Keep us updated.

alexdon
i123
Visitor

Same problem here I have xperia z1 and xperia z3 both the phone keep on using data inspite of being data off
Neethi
Visitor

This problem has been around for 2 years? Shame on Sony