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xperia Z dead pixel

adamlee2014
Contributor

xperia Z dead pixel

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7 REPLIES 7
adamlee2014
Contributor

it can be seen on most background colours and it's quite large, my phone is under warranty should i send it off for repair?

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Uliwooly
Expert

@92

you should

adamlee2014
Contributor

ok will send tomorrow, on a black background in the dark you can see around 10 smaller ones dotted all over
Jonas
Master

Hi @92,

I'm so sorry to hear about your phone. Slightly_frowning_Face

I totally agree with what @uliwooly recommended, you should have your device sent in to an authorized service centre.

I would recommend getting in touch with your Local support team and they will assist you with having the device sent in and they will also be able to answer all your questions regarding service routines, warranty and so forth!

Keep us updated! Slightly_smiling_Face

adamlee2014
Contributor

turns out the warranty has expired, wont be sending, never mind.
Jonas
Master

Thanks for the reply!

Oh, I see. Slightly_frowning_Face

It does sound like it's hardware related, but to be sure of that you could try performing a software repair using Xperia Companion.

Keep me posted! Slightly_smiling_Face

adamlee2014
Contributor

it is hardware related, but not paying to get it firx