Battery drain

[Lucrezia]

updated my z5 compact yesterday and have a battery drain.

I have checked and it is the messaging services that is on top off the list, about 70% now

Already restarted the phone, checked but every sync option is off, as suggested on the internet.

Any idea why this services is draining my battery?

[Uliwooly]

@Lucrezia

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each 

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link

[Lucrezia]

Thank you for the reply. It will tale some time to do this because it is draining but not that fast.

Last night while asleep I lost 8% instead of my normal 2% to this service....

Any idea what this service is used for so I can research more, searching this services doesn't bring up nothing useful.

I don't use sms what so ever only whatsapp but any more then sms I cn't imaging what this service is used for.

[Lucrezia]

@uliwooly

Phone is almost at 10% but I need my phone now so here are the screenshots you asked for: Click

[Uliwooly]

There's nothing wrong with your phone, there's an app or apps that keep your phone awake

[Lucrezia]

If that is the case then I need to look for this app because in the previous version I had no drain at all.

how to look for this app or apps? Because all I see is messaging service in the list.

[murrs]

I had a similar issue, even though i forced stopped all apps it still drained my battery super quick.  Even after optimising everything.

Deleted the Facebook app and all back to normal, battery lasts a couple of days under normal use. It's been a couple of weeks since it happened and no problems since. 

[Lucrezia]

Thanks for the suggestion but I dont have Facebook installed. If it is indeed a app first will try to clear caches and so on. If it doesnt help I need to start by eliminating apps..

[Uliwooly]

@Lucrezia

keep us updated

[Lucrezia]

So I did a software repair and was amazed. After the repair I was hit by notifications to grant access for certain messaging actions from my operator. Not sure if this was it but it really seems so. Because after the update I previous did I did not get any of these notifications. I need to wait until next recharge cycle to be sure but it feels this was the problem.