answering machine problem after z3 update to lollipop

[ammarch]

I updated my z3 dual to android 5 but now I cant record greeting for answering machine and says unfortunately , phone has stoped. If any one faced with problem like me? Any one can help me to solve it.

[_alexdon_ · Accepted solution]

Try settings-apps-all-phone,force stop and clear data.Restart.

[ammarch]

Thank you Alexdon. The problem solved.

[_alexdon_]

Nice.

[negar]

thank you so much.my problem solved.i was very depress:smileyyahoo:

[stef_wein]

Guys, please help me. Like you I tried to update my Z3 dual but it fail. So i can use my phone nor I know how to make it work again. It says "Sofware update fail. Make sure ..." it is conect to my pc but i can't turn it on. I don't  know if what you said will work "Try settings-apps-all-phone,force stop and clear data.Restart." i this case. And I don't know how to do it. HELP

[HadiTak]

Hello
I have a z3 dual. My answering machine don't work after upgrade to android 5. It force close app after record a greeting message. Why?!!!

[Qatrium]

I just tried recording an Answering Maching Greeting message and it went OK on my Z3 Dual. I guess you might have a software bug/glitch. My advice is to do a backup of your personal data then proceed to a Factory reset, or phone repair via PC Companion.

[_alexdon_]

See the above solution before trying a software repair.

[sonyabraham22]

solved