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Xperia Account

Chris175
Visitor

Xperia Account

Upon setting up my XZ1 for the first time, I created an Xperia Account using my Google one. But now, when I am trying to connect to the forum, selecting the "Xperia Account" option (with my Google account info), it won't let me,saying that I entered the wrong password or username/email. Do you know why is this happening? 

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@Chris175

Try to access your account through here:

https://account.sonymobile.com/

Chris175
Visitor

Again, same thing. 

profile.country.GB.title
Uliwooly
Expert

@Chris175

click on forgotten password. 

Chris175
Visitor

I have but never actually received any email. 

profile.country.GB.title
Uliwooly
Expert

@Chris175

check the spam folder, also, you might want to contact Sony directly >>> Local support

Chris175
Visitor

I have checked, but nothing arrived. Probably I will indeed contact Sony directly.