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My device mutes audio from any media whenever I change apps

Castdeath7
Visitor

My device mutes audio from any media whenever I change apps

When I am running media such as music or youtube I pull down my taskbar or swap to a different app it turns my sounds down like I was in a call it lowers the volume and only uses the earpiece speaker, also when I connect Bluetooth devices for audio it I have to disconnect and reconnect the Bluetooth device 3 times before I get my phone to transmit audio to the device.

Lastly while I am writing to this post whenever I use autocorrect on Google keyboard it sometimes completely doesn't put the word down that i clicked on every time I tap Bluetooth this comes up - blueBluet.

I love the phone but currently the software is annoying me in some ways, even the autorotation needs some work.

3 REPLIES 3
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Uliwooly
Expert

@Castdeath7

I can see why Youtube will behave like that, but are you referring to the preloaded Music app or a different app?

Castdeath7
Visitor

All apps have the problem chrome the pre loaded music app and anything else.

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Uliwooly
Expert

@Castdeath7

It's always wise to test the phone in >>> safe mode as this will disable third party apps that could be causing issues.