Z5 compact took in wanter through the Strap hole

[Johny340]

I noticed air passes through my strap hole into the phone... I put my phone in water before i discoverd this and noticed both cameras fogged up which took a week + to clear out... Is the strap hole ment to act like a vent?

[Emir1]

Hi @Johny340, that is strange - the information I got is that it should be active. Could you email questions.EG@support.sonymobile.com and state that it concerns Zimbabwe? Do that and I'll request some information about the Zimbabwe market internally and try to see why it is inactive.

I am sorry for the inconvenience caused.