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My phone won't do anything...

Not applicable

My phone won't do anything...

When I woke up this morning, my phone's battery was less than 50% after being on the charger all night, and it said something about not being able to save a message because the phone memory was full, which didnt make since cause I've got about 90 MB of free space on the phone internal memory. However, when I went to delete a few files, the phone froze and restarted, but it deleted everything. Now, it says "No Netw. Coverage", the Wi-Fi doesn't work, PC Suite 6 on my computer doesn't recognize it (but windows explorer does, as i can open and view files on it from 'My Computer'), even though it says "phone ready to be used with computer", and when I try to charge it, it says "battery cannot be charged. you must use a sony ericsson battery." I can't make or receive calls or text messages, get on the internet, or update the software and it's becoming extremely frusterating. WHAT DO I DO??

5 REPLIES 5
Dr_Chris
Champion

Given the circumstances, the only thing I can suggest is to perform a master reset on the phone, after charging it up as much as possible and backing up all your data on the PC.

Not applicable

It won't charge. I've tried resetting it 4 or 5 times.

Dr_Chris
Champion

In that case, you need to contact SE. Which phone is it?

Not applicable

It's a w995, but I bought it from Amazon last july, so I don't think it's under warranty.

Dr_Chris
Champion

In that case, you should be able to return it and get a refund.I have a W995 and these phones normally have very stable software, unlike the one you bought which sounds like it's been messed around with.