Movie Record Settings Reset continuously to default

[AzimB]

In the phone camera, the video recording settings I change do not stay when I switch apps. I changed the photo and focus settings and whenever I switch apps or exit the settings remain. But this does not happen in the video recording app. I change settings to single focus and steady shot off but whenever I leave the video app and return it goes back to default face focus and steady shot on.

[CameronT]

@AzimB,

Are you launching it from the physical camera button, or from the app in the phone?

[AzimB]

I have tried launching from both app and launch button and whenever I change video record settings it always reverts back to face detection focus and steady shot

[CameronT]

@AzimB,

If you launch it with the camera button it will revert to the default settings as it's meant to be a function for quickly taking shots. It should save the settings if you launch it directly from the app.

Can you please give this a quick try, just open the app, change a few settings, close the app and open it again, all without using the camera button?

[AzimB]

I just tried your steps and it keeps reverting back to face detection and steady shot on. I don't use the quick launch button, I just tried it when you suggested above.

[CameronT]

@AzimB,

I'm afraid I'm at a loss. I am not able to replicate this problem on our handsets here, and everything you have mentioned suggests it's a software issue. 

I recommend you contact your local support team using the link in my signature.

[AzimB]

Is there somewhere I can send a video so you can see exactly what I'm doing?

[CameronT]

@AzimB,

The best way to do this would be to upload it to YouTube and post the link here.

[Psikuta]

Did you manage to solve the problem? I've got the same story and is very annoying.

[Psikuta]

Sony any support for this issue?

As far as I know AzimB has still this problem on his z5

[AzimB]

Hi Cameron & Sony Support

I uploaded a video of the issue here:  https://youtu.be/DsfPHhaNiCw

As you can see, if I change the video record settings and swipe left to the photo camera and swipe right back to the video camera, it returns to Face Detection w/ Steady Shot ON.

I prefer to have single autofocus and steady shot OFF.  I take a lot of location/animal/object videos and face detection is not ideal.

The photo camera app maintains my preferred settings, but the video camera app does not.  Also, this occurs whether I launch via the camera app or the phone's side launch button.