Share your experience!
Hi Sony Mobile Team! I was always a fan of Sony Mobile and all of my phones was sony until present.
I bought a Xperia Z about 3 months ago, It haven't any problem with washing, I spent 1~2 hours in pool with it and there was no problem and I was completely happy with it.
Today my phone was really dirty and I washed it with some clear water, I think I forgot to make it dry goodly and I putted it in my pocket, after about 1~2 hours I can see Moisture into edge of LED and also in Camera lens, I'm so sad I paid many money for it and I need to watch movies and take photos with it, I don't know what I should to do now,
A repair man told me you should change the LCD completely, it's about 70% of the price of phone. I haven't enough money right now, Can anybody help me? Can I recover it? Any tricks? It haven't warranty. I'm from Iran.
Why would you use a hair dryer? that's a terrible idea.
There isn't anything else anyone could suggest to you other than to take it to a Sony repair center
Because I can see still water is in my phone! I didn't use it to make my phone so warm! I was totally careful and it's really works! At least my camera is back now and about 30% of water removed...
Tomorrow I'll contact the sony repair center in Iran, Sony supports in Iran is too weak I hope they change it for me, I'm sure they will ask me a huge amount of money and they want to open my phone too, then it's not water resistant more than it...
Request a vacuum test
Try with rice, it helped me first time when i had that problem with z1, but now im in same position and right now i am triing to get water out of my phone...
My phone also got enetered by water and i can see it in its LCD, as a streak, what do i do? Can someone please help? i live in pakistan Rawalpindi, is there any repair centre here?any help will be appreciated.
@darlin4 You would need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
how can i do it when I lost my papers and my phone is not even in my name !!! I searched into the other pages in internet and the other guys that have done this ,meaning sending their phones to sony center they (sony) never gave them back their phone !!! I bought it 400euro and I used it for 2 months.
ok well
1st - of all mind your language
2nd - if you have no proof of purchase and the phone isn't in your name then how would anyone know the device is yours legally and
3rd - whoever the device is in the name of and they have proof of purchase then they can return the device and last but not least
4th - so you've read some reports of negativity but there are also lots of positive, take into account that you only ever read negative comments on forums