E-mail problems

[SonyPete]

Well my wife is furious right now over her Z1 and issues with email and data usage.  She's at the point that she just wants to go switch back to the Iphone and I understand her frustration. 

See here:

http://talk.sonymobile.com/t5/Xperia-Z1/Emails-not-coming-through-for-hours/m-p/465845#U465845

http://talk.sonymobile.com/t5/Xperia-Z1/Major-Problem-with-email-using-LOTS-of-data-please-help/m-p/...

She can't be missing emails because of her field of work, so this is a major issue that she can't just wait out and hope it fixes itself. 

I've spent hours yesterday and today trying to find solutions online with no help.  I did a full reset of the phone last night - still nothing.

If anyone can offer some immediate auggestions I would really appreciate it.  I told her to hold off till tomorrow before going back to the store in the hopes we can find a solution.  The phone has a lot of great features, but when one as basis as email is failing her I can understand her frustrationg.

[SonyPete]

MAD - you are having the same issue?  What email app are you using that fixed the problem?

[Johan]

If you get the same kind of problem using other mail applications as well the problem is most likely located at the server side. Check if this is something that can be adjusted by your E-mail provider.

[SonyPete]

This is happening with her Gmail, Hotmail and work account.  If it was on the server side, I don't think we would be seeing the same problem across all three.

I tried another full wipe of the phone without restoring any backup last night.  Still experiencing the same issue.  We load her email account on my Samsung as a test and no issue. 

Again through the entire night no email came through even though it is set to syn automatically.  She hit refresh in the morning and in 5-10 minutes finally the overnight emails hit. 

I'm beginning to think it's a faulty handset.