Charging problem

[Adiaryana]

Hi all
I have problem when im charging my xperia z3
When im charging my phone im must placed on a flat area, but when im bring it up the charging was disconnect and not charging im must placed in flat surface area again to charge back , i alleready changes my connector charger but this issue still back anyone can help me im really tired about this😥

[Jonas]

Hi @Adiaryana, welcome to our community!

I'm sorry to hear about that.

If you just tilt your phone a bit does the charging stop completely? And you have tried with a different charger? If that is the case I'm afraid there isn't much to do since it's hardware related and the phone has to be repaired at an authorized service centre.

Please get in contact with your Local support team and they will gladly assist you with getting the device sent in!

I'm sorry for the inconvenience and let me know if there is anything else I can assist you with!