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Hi I have sony <5006> error on my tv ,WI have check and i have the latest update I conect to PC and wirless router , but can not get internet to load, system running at good speed, any Ideas pls
Message was edited by: tomandjen
Solved! Go to Solution.
Hi there.
A quick google search on that error message indicates that a hard reset or factory reset seens to fix the problem
WARNING!! Hard reset will remove all settings on the TV. If you had a professional calibration this reset will negate the settings performed.
Please follow these steps to perform a Factory reset
1. The TV ID data might be corrupted. To recover, do a hard TV reset. While the TV is on press and hold the UP Arrow, then press the Power Button on the TV set.(not the remote) the power button should be the top button on the side of the TV
Give the TV a few minutes to repower and kick in the SETUP process. Check to see if 5006 is cleared
You may have to do this a few times to restore the data.
Settings > System Settings > General Setup > Factory Setup
Good Luck
Hi there.
A quick google search on that error message indicates that a hard reset or factory reset seens to fix the problem
WARNING!! Hard reset will remove all settings on the TV. If you had a professional calibration this reset will negate the settings performed.
Please follow these steps to perform a Factory reset
1. The TV ID data might be corrupted. To recover, do a hard TV reset. While the TV is on press and hold the UP Arrow, then press the Power Button on the TV set.(not the remote) the power button should be the top button on the side of the TV
Give the TV a few minutes to repower and kick in the SETUP process. Check to see if 5006 is cleared
You may have to do this a few times to restore the data.
Settings > System Settings > General Setup > Factory Setup
Good Luck