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Xperia Tipo lost all contacts and call history

AlexKidd
Visitor

Xperia Tipo lost all contacts and call history


today and one month ago my Xperia Tipo has lost all contacts (saved on the phone) and the entire call history.

One month ago I have powered off (and the on) the phone because it doesn't find any wireless network, today the email app is gone into a loop and I have powered off the phone to solve the problem.

In both cases I have attempted to clear the task list by shifting all visible apps to the right (or left) before a power off.

I cannot to use a smartphone that forget my contacts when I reboot.

8 REPLIES 8
Samuel1
Hero

Ofcourse the phone shouldn't remove any of this without your permission. I would recommend that you try to repair the phone software as there is not setting to prevent this. Download PC Companion at the link below:

http://www.sonymobile.com/update

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AlexKidd
Visitor

My smartphone is already running the latest version available of android

Samuel1
Hero

Yes, but you can still repair the phone software with PC Companion (Support Zone > Update phone software >  Repair phone software).

AlexKidd
Visitor

The repair operation it's safe? Can it reset/break my app settings?

Samuel1
Hero

It will reset your phone, but it should also fix the issues you're having. Make sure to backup everything you want to save.

sreeniya
Visitor

Even i too experiencing the same. it happended to me twice. really bad...

JoeDark1
Visitor

Quickest solution for "lost" contacts;

Go to contacts

press menu button (bottom right of phone)

select Filter

scroll down and select where you save your contacts, Phone, Sim etc

Make sure your selection is ticked.

Select OK

Go to fridge

Get beer

throw phone in the bin.

That last bit is optional ¦Þ

MAALE
Visitor

SEVEN MONTH AGO I LOST MY SONY XPEIA TIPO SMART PHONE WHEN I WENT TO PLAY CRICKET ON THAT TIME SOME BODY THIEFT IT, SO I WANT TO KNOW WERE IS THAT AND WHOM TO BE THIESFT IT. IF THAT IS NOT POSSIBLE RECOVER MY CONTECT ATLEST..