Join now - be part of our community!

Xperia SL- Device got hung unexpectedly

SOLVED
nikhil_17
Visitor

Xperia SL- Device got hung unexpectedly

My phone got hung while i was switching it into airplane mode. its been 16 hours and still it is in the same state . I cant even reset the phone using power and volume down button !! Please help ! in  suggesting What i should do !!!

1 ACCEPTED SOLUTION

Accepted Solutions
shihstouch
Enthusiast

Have you tried this Xperia SL

There are a few things you should try first when you experience problems with your device:


  • Restart

    Restart your phone to turn off all running applications and to free up memory. Press and hold down both the volume up key and the power key  for 10 seconds. After your device vibrates three times, release the keys. The device turns off automatically. After the device is turned off, restart your phone.


  • Update

    Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.


  • Reset

    Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!

View solution in original post

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

if you want to reset your phone you have to 

press and hold Power & volume UP

power & volume down = screenshot

Don't forget to give kudos 

shihstouch
Enthusiast

Have you tried this Xperia SL

There are a few things you should try first when you experience problems with your device:


  • Restart

    Restart your phone to turn off all running applications and to free up memory. Press and hold down both the volume up key and the power key  for 10 seconds. After your device vibrates three times, release the keys. The device turns off automatically. After the device is turned off, restart your phone.


  • Update

    Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.


  • Reset

    Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!