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My phone got hung while i was switching it into airplane mode. its been 16 hours and still it is in the same state . I cant even reset the phone using power and volume down button !! Please help ! in suggesting What i should do !!!
Solved! Go to Solution.
There are a few things you should try first when you experience problems with your device:
Restart your phone to turn off all running applications and to free up memory. Press and hold down both the volume up key and the power key for 10 seconds. After your device vibrates three times, release the keys. The device turns off automatically. After the device is turned off, restart your phone.
Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.
Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!
if you want to reset your phone you have to
press and hold Power & volume UP
power & volume down = screenshot
Don't forget to give kudos
There are a few things you should try first when you experience problems with your device:
Restart your phone to turn off all running applications and to free up memory. Press and hold down both the volume up key and the power key for 10 seconds. After your device vibrates three times, release the keys. The device turns off automatically. After the device is turned off, restart your phone.
Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.
Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!