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Waterproof Back cover scratched

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MarlonUk1
Expert

Waterproof Back cover scratched

Today I went to my local sony xperia shop to ask if they have spare for the waterproof back cover , apperntly they do not have one, and they don't know yet whent they would have it on stock, they told me to keep in touch just in case they have one available.

I don't know how it the waterproof back cover got scratched,is it part of normal wear and tear? my phone has its own pouch, and is kept from my separate pocket. and frankly, the ingress caused by the back cover is deep, I thought it was enough to protect the camera lens,  it's very awfull! it really affects the camera quality drastically. here are some samples I made.

first image: without the waterproof back cover .

DSC_0010.JPG

Second image: with waterproof back cover attached.

DSC_0011.JPG

14 REPLIES 14
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MarlonUk1
Expert

you have to go to a sony service center for and ask for a replacement. http://www.sonymobile.com/global-en/support/contact-us/

royyuuki
Visitor

I also had this problem. In order to fix the problem, I just wiped the glass/plastic cover very hard until it removes the scratches. I also noticed that the semi-violet tint of the glass/plastic is also removed. Hope this helps. And please, notify me once you've purchased a new back cover. Thanks!

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MarlonUk1
Expert

that what I did, but it doesn't remove it, yeah I notice it too. I have yet to receive my phone, I'll update you guys once I receive my phone. Slightly_smiling_Face

jimhun
Visitor

Here you can buy a new battery cover for the phone. This is a Polish shop but they sent the cover to me to Ireland.

http://www.techgsm.com/Cover_Battery_Sony_Ericsson_ST17i_Xperia_Active_original_,141832.html

OKparts
Visitor

I got the same problem... I try to order it from poland... thanks for the link