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Sony Xperia SP loudspeaker and earspeaker issues

nickster558
Visitor

Sony Xperia SP loudspeaker and earspeaker issues

Hi ok about 1 week ago my phones earspeaker just didn't work so I have to plug headphones in to hear people when they call Mic works fine but then a bit after I went to listen to music and it was on full volume no sound then again I plugged in headphones and it worked. The next day I went to see my friend and he had the identical problem with his speakers on his Xperia t so I thought it was something at Sony's end but when I run the diagnostics app and I click test ear speaker it says did I hear sound no but when I do loudspeaker it says did I hear sound YES! So the speaker can't be broken because I hear the beep when I turn up ringer volume aswell (all this happend to my friend aswell) please help thank you. 

21 REPLIES 21
Popo_K
Visitor

I tried everything, restarting my phone, turning off settings, removing my SD card, but the only thing that worked was cleaning the internal headphone jack! Thank youuu! Slightly_smiling_Face

9343537351
Visitor

It once happened several months back. After few days when I backup and restored factory resettings I lost my data and automatically sound become correct. But again few days back the same earspeaker problem occurred. It is not rectified though I tried my previous method. Inform me immediately how my phone problem is solving?