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SONY XPERIA NEO V repair complaint

SOLVED
pardeepthakur09
Visitor

SONY XPERIA NEO V repair complaint

I have submitted my SONY XPERIA NEO V(IMEI: 358517046688900) to SONY CARE CENTRE IN 47 CHANDIGARH on 27 AUG 2012.(work order no: SE31289212193)

They told me that it will be ready in a week. But, when I called them they asked me to call back in a week. They have been repeating this for the last four weeks.

I feel that this response is very frustrating as I had to waste a lot of time(more than 1 month). The reason provided is that the parts have not yet reached the service center, which is unjustifiable.

I am extremely unsatisfied with the company and the service provided.

I would be happy if any action is taken against these cheaters.

1 ACCEPTED SOLUTION

Accepted Solutions
Samuel1
Hero

Please send me a PM with all the details + your contact info (phone nr, name etc) and I'll have a look at it.

View solution in original post

3 REPLIES 3
Samuel1
Hero

Please send me a PM with all the details + your contact info (phone nr, name etc) and I'll have a look at it.

pardeepthakur09
Visitor

IMEI: 358517046688900

work order no: SE31289212193
Reference id: 93717025
name: Pardeep
phone no: 9888886280 , 9041487106

mohan128
Visitor

I have using the mobile xperia neo v from one and half year.but when I am using Bluetooth transfer it getting switch off and getting software complaint.till now 3 times a head the compliant repeated I cant understand wat is the problem and what is the solution.can u tell me the solution for this problem.

(IMEI : 351880057603417
SI : 1254 2467
TYPE : AAD 3880100 AV
FCC ID : PY7A3880100
IC : 4170B A3880 100
S/N : BX90337689)

my contact no: +918099228545
my name : Mohan