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Lock Screen touch problem

SOLVED
Not applicable

Lock Screen touch problem

The touch input is not working properly when I try to unlock the phone by sliding the lock icon and even when using the visible pattern lock. I have to try multiple times before I am able to unlock it properly. Please reply,i don't no what to do to make it work,i have tried resetting the phones settings but that didn't work.

24 REPLIES 24
Not applicable

I had follow your recomment but still the same. Now i waiting new software release for me to update. Do you know, when Andrio Icecream Sadwach release for experia Neo? Slightly_frowning_Face

Nabeel
Master
Not applicable

Very thank for your supporting! Winking_Face

Not applicable

hi. i have the same problem. i think the problem has started after i updated the phone to the new version 4.0.2.A.0.62

when i want to unlock the phone (by touching the sliding lock from left to right) or even answering the call i should try for a few times. this is a pain in the a...

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Uliwooly
Expert

did you added an extra screen protector and/or protecting case?

Not applicable

No, it's certainly not a software problem.

I experienced the same problem and I´m completely sure it´s a hardware issue.

After taking it to assistance they reinstalled the software and the problem still remains.

I´m waiting my phone to come back from Sony. I hope it cames definitelly fixed, and hope it´s not a  design problem.

Not applicable

Oh this touch problem doesn´t happen only on lock screen but in any app.

It fails in home screen when trying to move widget, sometimes when sliding the menu or the home screen or the timescape. And it also fails on some apps that request you to swipe your fingers, for example drawing apps. Instead of a line I see a lot of points.

ankush
Visitor

Hello..

I have Tried my sony xperia neo V sowfware update and Repair ...

BUT...the problem is still there...the lockscreen and the call answer slide glitches....

HELP ME....

Nabeel
Master

You should get it checked at service center